Privacy Policy
1. Introduction
Studio Elluvio (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, communicate with us, or engage our creative and digital services.
By using our website or submitting personal information, you agree to the terms described here.
2. Information We Collect
We collect information necessary to operate our business effectively and deliver a tailored experience. This may include:
· Personal information: your name, email, phone number, company or brand name, website, and project details provided via forms, email, or consultations.
· Technical information: IP address, browser type, device, operating system, referring URLs, and on-site behavior (via cookies and analytics).
· Optional information: any additional details you choose to share (for example, via email, brief, or document upload).
We collect only what is relevant and proportionate to the service you request.
3. How We Use Your Information
We process personal data to:
· Respond to your inquiries and deliver requested services.
· Communicate about projects, proposals, or relevant updates.
· Personalize and improve our website experience and service offerings.
· Maintain internal business operations, analytics, and security.
· Comply with applicable legal and contractual obligations.
We never sell your personal data.
4. Legal Basis for Processing (GDPR & UAE PDPL)
We rely on one or more of the following lawful bases to process your data:
· Consent - when you opt-in to communications or submit a form.
· Contractual necessity - when processing is required to perform or prepare a service.
· Legitimate interest - for operational efficiency, analytics, and site security.
· Legal obligation - to comply with tax, accounting, or regulatory requirements.
5. Data Sharing & International Transfers
We may share your information with carefully selected service providers who assist in operating our business (for example: hosting, analytics, or communication platforms).
Some partners may be located outside your country of residence (including within the EU and UAE). When we transfer data internationally, we implement appropriate safeguards such as:
· Standard Contractual Clauses approved by the European Commission, or
· Equivalent data protection mechanisms required by applicable law.
We require all partners to maintain confidentiality and adequate security standards.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including project delivery, legal compliance, and dispute resolution.
When no longer required, data is securely deleted or anonymized.
7. Cookies & Tracking Technologies
We use cookies and similar tools to:
· Understand visitor behavior and website performance.
· Personalize content and user experience.
· Support analytics and service improvement.
You can manage or disable cookies through your browser settings. Some features of our site may not function properly without them.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
· Request access to your personal data.
· Request correction or deletion of inaccurate or outdated information.
· Object to or restrict certain data uses.
· Withdraw consent where processing is based on consent.
· Receive your data in a portable format.
· Lodge a complaint with your data protection authority if you believe your data has been misused.
Requests can be made at any time by contacting inquieries@elluvio.studio.
9. Data Security
We apply appropriate technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
While no system is completely immune to risk, we continuously monitor and update our practices to maintain a high level of security.
10. Children’s Privacy
Our services are not intended for individuals under 16 years of age (or the local age of consent).
We do not knowingly collect or process data from minors. If you believe a child has provided personal information, please contact us to remove it promptly.
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The latest version will always be available on our website, with the date of the most recent revision clearly indicated.
12. Contact Us
If you have questions, concerns, or requests regarding this policy or your personal data, please contact:
Studio Elluvio
Email: inquieries@elluvio.studio
Operating globally across the EU and GCC.
Business Hours: Monday - Friday, 9 AM - 5 PM CET.